Help Center
Support
Get the help you need, whether you're self-hosting or running on Apteva Cloud.
01
Documentation
Guides, API reference, tutorials, and examples. Everything you need to build and deploy agents.
docs.apteva.ai →02
Bug Reports
Found a bug? Open an issue on GitHub. Include reproduction steps and we'll investigate.
GitHub Issues →03
Community
Ask questions, share configurations, and connect with other Apteva users and contributors.
GitHub Discussions →04
Email Support
Reach our team directly for account issues, billing questions, or anything that doesn't fit elsewhere.
support@apteva.ai →// ENTERPRISE SUPPORT
Priority Support for Enterprise
Enterprise plans include dedicated support with guaranteed response times, a named account manager, and direct access to our engineering team.
- - 4-hour response time for critical issues
- - Dedicated Slack channel with our team
- - Quarterly architecture reviews
- - Custom integration assistance
// STATUS
System Status
Check real-time platform status, uptime history, and subscribe to incident notifications.
status.apteva.ai →